“Can’t find the required devices”

“Can’t find the required devices”

Posted on : 21 Aug, 2021    |    Last Update - 3 years ago   

It seems as if your browser can't find or doesn't have access to your Camera and your Microphone. Please make sure you have those enabled. If you're on MAC, please make sure Safari or the browser you're using has access to your Camera and Microphone:

 

System Preferences --> Security & Privacy --> Camera (turn on for your browser) --> Microphone (turn on for your browser) and you'll be good to go!

 

If you're on PC , please follow these specific steps (if you're on Chrome, if not, please tell us and we'll provide an appropriate manual) - https://support.google.com/chrome/answer/114662?co=GENIE.Platform%3DDesktop&hl=en . 

 

If you do not have a camera, you can "trick" your browser into thinking you have one by download a FREE virtual camera like this one here - https://www.e2esoft.com/vcam/ or https://manycam.com . It's a one-click installation that will permanently solve this issue for you!

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